Account Executive (DACH)
Join our adventure in becoming Europe's
#1 return solution!
40 hours Β· Eindhoven HQ and/or Remote
About us π
At Returnless, we are on track to become the leading return solution in Europe. In just three years, our small team has grown into a platform that assists over 750 online retailers in streamlining their returns. We proudly serve prominent retailers such as My Jewellery, Kamera Express, Josh V, and others. Currently, we operate in the Netherlands, Belgium, and Germany with a team of 25 enthusiastic colleagues.
What are we looking for? π΅οΈ
In our journey to become the return solution of Europe, we are looking for commercial talents who will join us in connecting new customers. We are now active in the Netherlands, Belgium and are well on the way to also getting a foothold in Germany. For this, we are looking for you!
Our return solution sells itself, so we donβt do "hardcore" sales. Instead, you understand the needs of your contacts, guide them in their decision-making process, and can engage in technical discussions about their technical environment while brainstorming the desired solution. A key principle is We don't oversell, but overdeliver.
- You have a keen interest in e-commerce and are familiar with the landscape and complexities faced by online retailers.
- You are digitally savvy and enjoy working with online tools that enhance the efficiency and effectiveness of your work.
- Proactive, not passive. You are a driven individual who confidently and decisively pursues your goals.
- Neat and structured work is what you are comfortable with.
- You have a sense of marketing and can adeptly use marketing automation to manage your leads.
- You are customer-focused and skilled at listening to your customers to understand their actual problems or challenges.
- Contributing to the team's success energizes you, breaking new records every month and contributing to Returnless' growth. However, you are not afraid to meet your individual targets.
Perks
π― Good work-life balance
π£ Flexible working hours
π‘ Work from home or abroad
π β¬1000 training budget
πΉ Monthly restaurant visits, club nights, going to a festival together or just having fun at the office
β€οΈβπ©Ή Time to take care of your family
π΄ 25 holidays + birthday off.
π Returnless guru: Get 15 bonus days off for a mini sabbatical or XXL holiday in your fourth Returnless year
π» New Macbook
What do we have to offer? π
- A fun team with talented people, working with passion and drive towards our mission: to become Europe's #1 returns platform.
- A great opportunity to make an impact by reducing online retailer returns; we currently process over 10,000 returns daily.
- An inspiring scale-up office in the centre of Eindhoven, with great coffee βοΈ, a terrace βοΈ, and enjoyable get-togethers πΎ. Ideally, you can be present at least two days a week (we reimburse your travel expenses if needed).
- A competitive salary.
- Work with the latest Apple MacBooks.
- Set your own work hours and days. Determine your own free time and work from your preferred location.
- This is not just any job, you will become part of a fast-growing movement in the e-commerce landscape. People work at Returnless because their commitment and time is rewarded with fun, freedom and the perks of a scale-up.
One and a half year ago I started at Returnless, and within a year I had the opportunity to do and learn so much.
And, for the coming year again a lot of great plans and goals to set. Let's go! π
Love my job π
Maxine, Marketing Lead