question about your return shipment.

It's unfortunate that something went wrong with your return shipment or your return request.

In order to provide you a better service, we ask you to review your return status page and click the button 'Report issue with label or shipment' and provide us with the details of your issue. Review screenshot. You can find a link to your personal return status page in your return confirmation in your mailbox. We usually reply within one business day. 

Please note! For questions about payment of your return costs, we refer to the customer service of the webshop where you placed your initial order.